SPF Projects Ltd aims to provide all services to customers on time, to high standards, risk managed and within budget where possible.
The management team is committed to:-
- Continuingly improving the standards of work set out by our organisation
- The enhancement of customer satisfaction
- To deal with customer complaints in a timely and effective manner
- Ensure that the customer’s expectations are determined and fulfilled with the aim of achieving customer satisfaction
- The company complies to all legislation and updates in regulations for legal requirements
- The company monitors its quality performance and implements improvements when appropriate
In order to ensure that all work is of the required quality of service to customers, the policy of the company involves all employees and the objectives will be communicated as widely as possible. Practical assistance and training will be given where necessary, to ensure that knowledge and experience is acquired for the successful implementation of this policy.
All employees within our organisation has responsibility for ensuring their own work and the work of others that they supervise meets the standards expected and set out by our company.